Contact us

Email

Write to info@tuurbo.ai for anything: setup help, bugs, billing, quotes.

What to include

The more of this you provide, the faster the answer:

1. Workspace and website name.
2. The exact URL where the problem appears.
3. What you expected and what happened instead.
4. Date and time (with timezone) of the event.
5. A screenshot or a short screen recording.
6. The steps you already tried from Troubleshooting.

Sales and custom plans

For volumes above 4,000 credits, Enterprise contracts, the Performance add-on or Tuurbo Managed, use the Contact sales button on the pricing page. You get a single quote covering plan and add-ons.

Managed customers

On Tuurbo Managed you have a dedicated consultant as your direct contact, plus scheduled reports and alignment calls — no ticket queue.

Response times

Support is handled during European business hours. Billing and account issues are prioritised, followed by blocking technical issues.