Billing & invoices

Subscriptions, payment methods, invoices and VAT.

Billing is handled per workspace: one plan, one payment method, one set of invoices.

What you are billed for

Your plan — the monthly or annual credit allocation.
Add-ons — Performance and Tuurbo Managed, quoted separately.
Top-ups — extra credits bought inside a period.

All amounts are VAT excluded; VAT is applied according to your billing country and VAT number.

Step-by-step: setting up billing

Open Workspace settings → Billing.
Enter company name, address, country and VAT number.
Add a payment method.
Choose monthly or annual (annual applies a 25% discount).
Confirm — the credit allocation is available immediately.

Renewals and credits

Credits reset at each renewal and do not roll over. If you regularly finish your credits early, moving up a tier is cheaper than repeated top-ups because of the progressive discount.

Changing plan

Upgrade — immediate, prorated, new credits available at once.
Downgrade — applies at the next renewal.
Cancel — at any time; access continues until the end of the paid period.

Invoices

Every invoice is available in the Billing section as a PDF, with your company and VAT details as entered. Update those details before the renewal date — issued invoices cannot be modified.

Failed payments

If a charge fails, Tuurbo retries and notifies the workspace owner. Automations and jobs pause once the period lapses; nothing is deleted. Updating the payment method restores everything.

Custom quotes

Above 4,000 credits, or with Performance or Managed selected, billing moves to a custom quote agreed with sales — including purchase orders and annual invoicing where needed.